Welcome to our website
Welcome to the website of Warwickshire Welfare Rights Advice Service (WWRAS).
We are a not-for-profit advice agency for the people of Warwickshire.
Our remit is to raise the level of awareness of entitlement to Social Security Benefits, and to advise on how to claim them.
WWRAS acts as a resource for Warwickshire County Council staff and other advice-giving organisations in the County.
We are generally not directly available to members of the public. Individuals in Warwickshire should look at our list of Useful Local and National Agencies.
We provide the following support services for Advisers:
- Training
- Benefits Enquiry Line
- Consultancy to organisations on Social Security Benefit matters
Our services for claimants (on referral from Advisers only) are:
- Representation at Social Security appeals
- Take-up Campaigns
We also produce (for everyone):
Compliments and Complaints
We believe that every user of Warwickshire Welfare Rights Advice Service has the right to expect the highest standard of service.
That includes clients whom we have been represented at appeal, those assisted as part of a take-up campaign as well as professionals who use our publications, attend our training, call our Benefits Enquiry Line or are supported in any other way.
If you feel that you have not been treated fairly, or advised adequately, you have the right to make a complaint - read/download our Complaints Procedure: A User's Guide for more details.
Alternatively, if you want to make a positive comment on the service we have provided, please contact us on info@wwras.org.uk
This site is regularly reviewed